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Privacy Policy

Last updated: March 30, 2026

This Privacy Policy describes how Campo Technologies ("Campo," "we," "us," or "our") collects, uses, and shares information when you use the Campo platform ("Service"). It applies to business owners who create accounts, their clients who interact through Magic Link forms or SMS, and crew members who access the crew portal.

By using the Service, you agree to the collection and use of information as described in this Policy.

1. Who We Are and What We Do

Campo is a business management platform for small service businesses. Business owners use Campo to manage clients, schedule jobs, send invoices, communicate bilingually, and coordinate crews. Their clients interact through web-based chat links (Magic Links) and SMS. This policy describes how Campo handles data across all these interactions.

For purposes of data protection law, Campo Technologies is the data controller for business owner account data. For client personal data collected on behalf of business owners through intake forms and Magic Links, the business owner is the data controller and Campo acts as a data processor.

2. Information We Collect

Business Owners

Clients (End Users)

Crew Members

Usage and Technical Data

3. How We Use Your Information

We use the information we collect to:

We do not use your data for advertising, and we do not sell your data to any third party.

4. Data Sharing and Subprocessors

We share data only with service providers necessary to operate the Service. Each provider is contractually bound to use data only as directed by Campo and in accordance with applicable law.

Provider Purpose Data Shared
Stripe Subscription billing and payment processing Business owner email, billing details, subscription data
Twilio SMS message delivery Client phone numbers, message content (when SMS is enabled)
Anthropic (Claude API) AI translation, auto-replies, job extraction, outreach generation Message content and business context submitted for AI processing
Resend Transactional email delivery Recipient email, message content for invoices, reminders, receipts
Supabase Database hosting and authentication All application data (stored and encrypted at rest)
Vercel Application hosting and edge delivery Request logs, IP addresses
Google Analytics 4 Website analytics (landing page and marketing pages only) Anonymized usage data, pages visited, referral source (no personal data)

We may also disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of Campo, our users, or the public.

5. SMS Data

Phone numbers collected for SMS messaging are used exclusively for service-related communications initiated by the business whose service the client has engaged. We do not share phone numbers or SMS content with third parties for marketing. SMS opt-in data and consent records are maintained as required by the Telephone Consumer Protection Act (TCPA) and carrier guidelines. SMS data is processed through Twilio in accordance with their privacy and data handling policies.

6. Cookies and Analytics

We use Google Analytics 4 (GA4) on our marketing pages (joincampo.com, plans.html, and related landing pages) to understand how visitors find and use our website. GA4 collects anonymized data including pages visited, session duration, device type, and referral source. This data is aggregated and does not identify individual visitors.

The Campo web app itself does not use third-party analytics cookies. We use essential session cookies for authentication.

You may opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on or by enabling "Do Not Track" in your browser settings.

7. AI Data Processing

Message content and business context may be processed by Anthropic's Claude API to provide AI-powered features. This processing is governed by Anthropic's API usage policies. Message content processed through the AI API is not retained by Anthropic for model training under their standard API terms. Campo does not use your data to train AI models.

8. Data Retention

9. Data Security

We implement industry-standard security measures including:

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at support@joincampo.com. We will respond within 30 days.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, disclose, or sell (we do not sell personal information), the right to delete your personal information, and the right to non-discrimination for exercising your privacy rights.

To submit a CCPA request, contact support@joincampo.com with the subject line "CCPA Request."

12. Children's Privacy

The Service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us at support@joincampo.com and we will delete it promptly.

13. International Data Transfers

Campo is operated in the United States. If you access the Service from outside the US, your data may be transferred to, stored, and processed in the US. By using the Service, you consent to this transfer. We ensure that our subprocessors maintain appropriate data protection standards.

14. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will notify you by email and/or in-app notice at least 14 days before the changes take effect. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after changes take effect constitutes acceptance.

15. Contact Us

For privacy-related questions, data requests, or to report a concern:

Email: support@joincampo.com
Website: www.joincampo.com
Campo Technologies